SunnySupport
Contact us
Email team@sunny.site. If your question is about your account, write from the email address you signed in with and tell us your username (Settings → Username).
Delete your account
- Open Sunny and go to Settings.
- Tap Delete account and confirm.
Your account is locked immediately and your contributions are excluded from further data sharing. The underlying records are permanently erased after a hold of twenty-one days, except records we must keep for legal, accounting, fraud-prevention or dispute reasons. Cannot open the app? Email team@sunny.site with the subject “Delete my Sunny account” and we will do it for you after verifying that the account is yours.
Do Not Sell or Share My Personal Information
You can opt out of the sale of your personal information and of sharing it for cross-context behavioral advertising at any time:
- By email: write to team@sunny.site with the subject “Do Not Sell or Share My Personal Information” from the address of your account.
- In your browser: we honor the Global Privacy Control signal.
After opting out you can keep using Sunny, but coin earning pauses, because rewards are consideration for the data you share. See sections 8 and 17 of the Privacy Policy.
Access, correction and other privacy requests
Send the request to team@sunny.site with enough information to identify your account. We verify your identity and respond free of charge within thirty days. To appeal a decision, reply with “Appeal” in the subject line. Details: Privacy Policy, section 13.
Coins and cash-out
Coins are pending until a reviewer has signed off the round, then they are approved. Approved coins can be cashed out from the minimum shown in the app at 1,000 coins = $1. If a payout has not arrived or a round was rejected and you think that is wrong, email us from the address of your account. Rules: Terms of Service, section 6.